(Translated by Google)
I purchased a car from Cars Factory Watanabe this year. The president and office staff were very nice, but some of the other staff members seemed a bit rude.
I wasn't 100% satisfied or reassured about the vehicle. The exterior polishing was below amateur level, and there was still polishing compound remaining on scratches that should have been removed.
As for the interior cleaning, the front was clean, but the windows were streaked and the back was covered in dust.
Do they have no professional attitude?
They didn't even wipe the rear window. It's a shame, considering the president is such a nice person. That's why I'm giving it 3 stars.
I hope that customers have a pleasant experience when they take delivery of their cars.
(Translated by Google)
Thank you so much for replacing the muffler on my Mark X Zio. It's perfect! I checked with a certain dealer, CarJob, and car repair shops that do vehicle inspections and maintenance at their company, but they all said that only new ones were available, costing over 100,000 yen. I thought it was unavoidable since it's a 16-year-old car, but thank you so much for finding such a beautiful used one. Also, it was done so quickly, which is great. I would like to ask you to handle future maintenance, inspections, oil changes, and vehicle maintenance. Thank you for keeping the costs down as well.
ともとも
2025-06-10
知人の紹介で行きましたが、対応が良かったです
(Translated by Google)
I went there on a recommendation from an acquaintance, and the service was excellent.
(Translated by Google)
I purchased from another prefecture, but the staff were very responsive and helpful. ☺️
I think this is a trustworthy car dealership. 👌
(Translated by Google)
This was my first time buying a car in Sendai. I was impressed by the quick and courteous service. I'm sure this is a car dealership I can build a long-term relationship with.
(Translated by Google)
We came from a neighboring prefecture (where there are no installation stores) to ask for your services as they were looking to install tc-style seat heaters. They were very kind and we were very satisfied with the finished product. We also asked about installing a steering wheel heater, and they accommodated our request and installed it for us. We were very grateful. We would like to ask for your help again if there is something they cannot do in our prefecture. Thank you very much.
(Translated by Google)
Due to unexpected circumstances, I recently found myself in a situation where I had to consider buying a car. While I was looking around, I became interested in your company's car and called to see it in person.
They were very helpful and I immediately signed a contract to purchase the car.
I live in a neighboring prefecture, but the employee who helped me was from the same hometown. I felt a strong sense of kinship with them and asked them to sign a contract.
When I inspected the car, I had a few concerns, but they were all resolved by the time of delivery.
I am also very satisfied with the one-year warranty.
They were very kind to me in many ways.
Their service, service, and maintenance are all top-notch.
The car they cared for is still running strong today.
I often go to Sendai, so I'm thinking of bringing some seasonal specialties with me.
Thank you so much!
(Translated by Google)
To the mechanics, I would like them to do the bare minimum of customer service as a member of society, instead of being silent all the time.
What does it feel like to be blatantly displeased?
(Translated by Google)
I've always been grateful for their help, starting with buying a car for my child and then recently taking delivery of my family's fourth car. Their service is always cheerful and it's easy to ask for help, and the atmosphere is great. Even though they're a little far from my house, I still like to come here, and they've even made the effort to come to my house when I had a problem. I would definitely recommend them to anyone looking for a new car dealership to work with.
Wataru Horaguchi
2024-05-11
車の修理で訪問しました。
修理の手続き含め、とてもご親切に対応してくださります。
(Translated by Google)
I visited for car repair.
They will be very kind to you, including the repair process.
Wataru
2024-05-11
車の修理で訪問しました。
修理の手続き含め、とてもご親切に対応してくださります。
(Translated by Google)
I visited here for car repairs.
They were very kind and helpful, including assisting with the repair procedures.
(Translated by Google)
This is my third purchase!
This time, it's a family-sized minivan.
The car is in excellent condition, and the pre-delivery maintenance was excellent.
I checked it because I drive long distances, and
the brakes were properly greased! ✨The sliding pins move smoothly and are reliable. 😮💨
The pre-delivery cleaning was also impeccable.
It's super water-repellent, and both my family and I are very happy.
Thank you very much. ┏○Bow
(Translated by Google)
I got a quote for an inspection of my light vehicle, which has just under 100,000 km on the clock, with minimal maintenance required.
The wait time was about 15 minutes, and the staff was friendly and easy to talk to, with easy-to-understand explanations.
I was quoted 170,000 yen by another nationwide dealer, which I thought was too much for a light vehicle inspection! So I had them take a look and got a quote of around 80,000 yen. I explained the other dealer's findings about the parts replaced during the previous inspection, and they said there were "no problems at all," which I was satisfied with. I made an appointment on the spot. I have another car due for inspection in three months, so I'm thinking of asking them to do that as well.
ワッパ回し
2023-06-10
だんきち
2023-02-14
聡早坂
2022-12-17
真一相澤
2022-11-20
竜
2022-08-05
親切で仕事が早いです。
ありがたや( ≧∀≦)ノ
(Translated by Google)
They are kind and work quickly. Thank you (≧∀≦)ノ
宮城太郎
2022-04-16
歩道駐車やめてください、通行の妨げになります！
(Translated by Google)
Please stop parking on the sidewalk, it's obstructing traffic!
SGR
2022-02-19
お買い得車をGET！車に関する事を的確に教えてくれます。信頼できるお店です。
(Translated by Google)
Get a great deal on a car! They will give you accurate information about cars. This is a reliable shop.
森麻美
2022-02-12
もの凄く親切で、小さい事でも何でもすぐに対応してくれます。
(Translated by Google)
They are extremely kind and always take care of even the smallest of issues.
たけくん
2022-01-15
対応も良くたよりになります。
(Translated by Google)
Their response was excellent and reliable.
bashi 1204
2021-11-01
Kenji Sugawara
2021-09-16
対応が大変親切丁寧で作業も早い‼️
(Translated by Google)
Very friendly and courteous service and fast work!!
(Translated by Google)
Thank you for your continued support. I am very grateful that you always respond to sudden requests with a smile. I am always grateful not only for the work you do, but also for your excellent customer service.
(Translated by Google)
Thank you for your continued support. I am very grateful that you always respond to sudden requests with a smile. I am always grateful not only for the work you do, but also for your excellent customer service.
ぶんのくにから
いつもありがとうございます。
値段、対応、スピード全てが他のところに比べて申し分ないです。
これからも宜しくお願い致します。
(Translated by Google)
Thank you as always.
The price, service, and speed are all excellent compared to other places.
I look forward to continuing to do business with you.
安部博祥
坊や
今年カーズファクトリーワタナベさんで車を購入させて頂きました。社長さん、事務員さんは凄く感じがいいのですが、他のスタッフさんの1部、感じが悪く感じました。
車両の方は、100%安心、満足ではありませんでした。外装の磨きは素人以下、消せるはずのキズも消えてない磨き後のコンパウンドの残りがありました。
内装清掃は、前だけ綺麗でしたが窓はセンスジ、後ろはホコリだらけでした。
プロとしての意識がないのでしょうか？
リアガラスに関しては、まったく拭いてませんでした。あんなに社長さんかいい人だけに、残念です。なので星3です。
お客様には気持ちよく納車して欲しいものです。
(Translated by Google)
I purchased a car from Cars Factory Watanabe this year. The president and office staff were very nice, but some of the other staff members seemed a bit rude.
I wasn't 100% satisfied or reassured about the vehicle. The exterior polishing was below amateur level, and there was still polishing compound remaining on scratches that should have been removed.
As for the interior cleaning, the front was clean, but the windows were streaked and the back was covered in dust.
Do they have no professional attitude?
They didn't even wipe the rear window. It's a shame, considering the president is such a nice person. That's why I'm giving it 3 stars.
I hope that customers have a pleasant experience when they take delivery of their cars.
赤間信男
マークXジオ マフラー交換有難う御座いました パーフェクトです 某ディラー カージョブ 会社での車検整備している車屋など確認しましたが新品でないと無いと言われてました約10万超え 16年前の車なのでしょうが無いと思ってましたが大変綺麗な中古の商品を探して頂き有難う御座いました 又とにかく早い気持ちが良い これからの整備車検 オイル交換 車両整備などをお願いしたいと思います 経費も抑えていいだき有難う御座いました
(Translated by Google)
Thank you so much for replacing the muffler on my Mark X Zio. It's perfect! I checked with a certain dealer, CarJob, and car repair shops that do vehicle inspections and maintenance at their company, but they all said that only new ones were available, costing over 100,000 yen. I thought it was unavoidable since it's a 16-year-old car, but thank you so much for finding such a beautiful used one. Also, it was done so quickly, which is great. I would like to ask you to handle future maintenance, inspections, oil changes, and vehicle maintenance. Thank you for keeping the costs down as well.
ともとも
知人の紹介で行きましたが、対応が良かったです
(Translated by Google)
I went there on a recommendation from an acquaintance, and the service was excellent.
桜井裕太
他県からの購入でしたが、スタッフの皆さんがとても対応が早く親切でした☺️
信頼できる車屋さんだと思います👌
(Translated by Google)
I purchased from another prefecture, but the staff were very responsive and helpful. ☺️
I think this is a trustworthy car dealership. 👌
有
仙台で初めての車購入 迅速、丁寧に対応頂き感激しました 長いお付き合いが出来る車屋さんである事確信致しました
(Translated by Google)
This was my first time buying a car in Sendai. I was impressed by the quick and courteous service. I'm sure this is a car dealership I can build a long-term relationship with.
新井真人
tc-styleのシートヒーターの取り付け店ということで隣県（当県では取り付け店がない）からお願いさせていただきました。とても親切に対応していただき仕上がりもとても満足です。また、ステアリングヒーターの取り付けも相談させていただいたところ、こちらは無理を聞いていただいて取り付けてもらいました。とてもありがたかったです。当県で対応できないことがあるときはまたお願いしたいと思っています。ありがとうございました。
(Translated by Google)
We came from a neighboring prefecture (where there are no installation stores) to ask for your services as they were looking to install tc-style seat heaters. They were very kind and we were very satisfied with the finished product. We also asked about installing a steering wheel heater, and they accommodated our request and installed it for us. We were very grateful. We would like to ask for your help again if there is something they cannot do in our prefecture. Thank you very much.
さん権兵衛
この度、急な都合で車購入を考えなければいけない状況に陥り、あれこれ模索していたら御社の車が気になりまして即現車確認の電話。
快く対応して下さり、即購入の契約させて頂きました。
私は隣の県でしたが、対応して下さった社員の方が同郷でした。ますます親近感を抱き、契約のお願いを致しました。
現車確認の際、色々気になる点はありましたが、納車時にはすべて解消していました。
また、1年保証の内容も申し分無く大満足です。
いろんな面で大変良くして頂きました。
対応、サービス、整備、全てピカイチです。
お世話になった車は、今日も元気に走っています。
仙台に行く機会は度々あるので、何か季節の名物でも持って行こうかと思ってます。
この度は本当にありがとうございました!
(Translated by Google)
Due to unexpected circumstances, I recently found myself in a situation where I had to consider buying a car. While I was looking around, I became interested in your company's car and called to see it in person.
They were very helpful and I immediately signed a contract to purchase the car.
I live in a neighboring prefecture, but the employee who helped me was from the same hometown. I felt a strong sense of kinship with them and asked them to sign a contract.
When I inspected the car, I had a few concerns, but they were all resolved by the time of delivery.
I am also very satisfied with the one-year warranty.
They were very kind to me in many ways.
Their service, service, and maintenance are all top-notch.
The car they cared for is still running strong today.
I often go to Sendai, so I'm thinking of bringing some seasonal specialties with me.
Thank you so much!
ポリアン奈
整備士の連中へ、仏頂面&無言で終始しないで社会人として最低限の接客ぐらいして貰いたい
露骨に不機嫌な態度を示すのは如何なものか
(Translated by Google)
To the mechanics, I would like them to do the bare minimum of customer service as a member of society, instead of being silent all the time.
What does it feel like to be blatantly displeased?
K A
子供の車の購入から始まりで家族で4台目の納車を先日してもらい、いつもお世話になってます。対応もいつも明るくお願いもしやすく雰囲気も良いと思います。家から少し離れていますがそれでも通いたくなりますし、トラブルがあった時もわざわざ来てくれた時もありました。これから新しく付き合っていく車屋を探している人がいたら間違いなくオススメです。
(Translated by Google)
I've always been grateful for their help, starting with buying a car for my child and then recently taking delivery of my family's fourth car. Their service is always cheerful and it's easy to ask for help, and the atmosphere is great. Even though they're a little far from my house, I still like to come here, and they've even made the effort to come to my house when I had a problem. I would definitely recommend them to anyone looking for a new car dealership to work with.
Wataru Horaguchi
車の修理で訪問しました。
修理の手続き含め、とてもご親切に対応してくださります。
(Translated by Google)
I visited for car repair.
They will be very kind to you, including the repair process.
Wataru
車の修理で訪問しました。
修理の手続き含め、とてもご親切に対応してくださります。
(Translated by Google)
I visited here for car repairs.
They were very kind and helpful, including assisting with the repair procedures.
鈴木敦
大野竜介
3台目のリピート購入♪
今回はファミリー向けの1Box
車の程度も◎納車前の整備も◎
私長距離を走る為点検してみたら
ブレーキ関係もキチンとグリスアップされてました〜✨スライドピンも動き良く安心😮💨
納車前の清掃仕上げも抜かり無く
超撥水で家族共々喜んでます
ありがとうございました┏○ﾍﾟｺｯ
(Translated by Google)
This is my third purchase!
This time, it's a family-sized minivan.
The car is in excellent condition, and the pre-delivery maintenance was excellent.
I checked it because I drive long distances, and
the brakes were properly greased! ✨The sliding pins move smoothly and are reliable. 😮💨
The pre-delivery cleaning was also impeccable.
It's super water-repellent, and both my family and I are very happy.
Thank you very much. ┏○Bow
RIEEE
走行距離10万キロ弱の軽自動車を、必要最低限の整備で、とお願いして車検の見積もりをしてもらいました。
待ち時間は15分程度、スタッフさんも気さくで話しやすく、説明もわかりやすかったです。
全国展開の他店の見積もりで17万と言われ、軽自動車の車検にそれはない！と思い、見てもらったところ、8万くらいの見積もりでした。前回の車検時に交換した部位の他店の指摘内容も説明したところ、『全く問題ありません』と言われ納得。その場で予約をお願いしました。3ヶ月後にはもう1台車検を控えているので、そちらもお願いしようかと考え中です。
(Translated by Google)
I got a quote for an inspection of my light vehicle, which has just under 100,000 km on the clock, with minimal maintenance required.
The wait time was about 15 minutes, and the staff was friendly and easy to talk to, with easy-to-understand explanations.
I was quoted 170,000 yen by another nationwide dealer, which I thought was too much for a light vehicle inspection! So I had them take a look and got a quote of around 80,000 yen. I explained the other dealer's findings about the parts replaced during the previous inspection, and they said there were "no problems at all," which I was satisfied with. I made an appointment on the spot. I have another car due for inspection in three months, so I'm thinking of asking them to do that as well.
ワッパ回し
だんきち
聡早坂
真一相澤
竜
親切で仕事が早いです。
ありがたや( ≧∀≦)ノ
(Translated by Google)
They are kind and work quickly. Thank you (≧∀≦)ノ
宮城太郎
歩道駐車やめてください、通行の妨げになります！
(Translated by Google)
Please stop parking on the sidewalk, it's obstructing traffic!
SGR
お買い得車をGET！車に関する事を的確に教えてくれます。信頼できるお店です。
(Translated by Google)
Get a great deal on a car! They will give you accurate information about cars. This is a reliable shop.
森麻美
もの凄く親切で、小さい事でも何でもすぐに対応してくれます。
(Translated by Google)
They are extremely kind and always take care of even the smallest of issues.
たけくん
対応も良くたよりになります。
(Translated by Google)
Their response was excellent and reliable.
bashi 1204
Kenji Sugawara
対応が大変親切丁寧で作業も早い‼️
(Translated by Google)
Very friendly and courteous service and fast work!!
永島紀子
いつもお世話になっております。急な依頼にも笑顔で対応してくださるので、とても助かっています。お仕事内容は勿論のこと、接客の素晴らしさに、いつも感謝しております。
(Translated by Google)
Thank you for your continued support. I am very grateful that you always respond to sudden requests with a smile. I am always grateful not only for the work you do, but also for your excellent customer service.
nonon
いつもお世話になっております。急な依頼にも笑顔で対応してくださるので、とても助かっています。お仕事内容は勿論のこと、接客の素晴らしさに、いつも感謝しております。
(Translated by Google)
Thank you for your continued support. I am very grateful that you always respond to sudden requests with a smile. I am always grateful not only for the work you do, but also for your excellent customer service.
s k